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Frequently Asked Questions

Where will my dog be staying?

Your dog will be living in home with me. I have a room for training and dogs to sleep in overnight. Dogs sleep in properly sized Impact Crates overnight. My dog room is clean and temperature controlled. Cleaning happens daily and a deep clean happens weekly.  Every single dog remembers its owners without a doubt. A lot of the dogs are also very excited to come back for boarding.

Will my dog forget me during the training?

Absolutely not! Every single dog remembers its owners without a doubt. A lot of the dogs are also very excited to come back for boarding.

Am I able to see my dog during training?

It is very hard for bonded dogs to see their owners and then have them leave again. This is something we normally do at the end of training as it can ruin a training day for some dogs. We do leave it up to the owners discretion as long as visits do not interrupt training times. 
Some training sessions we do prior to the end of the program, typically in weeks 3 and 4. This is at the discretion of the Trainer. 

What is balanced training?

In the simplest form, Balanced dog training refers to any approach to dog training or behavior modification that involves both the use of reward based techniques and aversive consequences. In other words, it teaches the dog both "Yes" and "No" using various ways to communicate. This way the dogs learn to make better behavioral choices on their own.

Will my dog be perfect when I take it home?

Nope. Your dog is not a machine, they absolutely respond to the environment around them. We have laid a fantastic foundation and you will be educated on how to take it from there, and make sure it is implemented in your home. For a time, you will have to mimic the board & train environment in order for the training to stick. If your dog goes back to Disneyland, you will lose it all. It's very similar to going to the gym every day, you can't just look at the gym and expect it to do the work for you, you have to be willing to put in the work every day to get the results out of it!

Do you offer a guarantee

Dogs do not run on autopilot. I offer a guarantee in that I will do everything I can as a trainer to set a dog up for success. I will be there to support you as a dog owner throughout the training process. Every dog learns at it's own pace just like humans. Owners must maintain transparency and open communication once the dog has returned home for the continued success of the dog. 

Will you board/train intact dogs?

Absolutely, and we are fully set up to do so without any issues. Due to having intact males around, we do prefer not to have in season females. 

What is your cancellation policy?

For boarding, we ask for a 48-hour cancellation notice. 

For lessons, we require a 24-hour cancellation policy, otherwise session fees are still due.

For Board & Trains, we require a 72-hour notice. There will be $500 non-refundable deposit held from the deposit at time of scheduling. We can reschedule due to emergencies as needed

Will I receive updates while my dog is in training?

Yes! We regularly send text or email updates, as well as post to social media. We want you to always know how your dog is doing, as well as their progress. That being said, we do ask that you refrain from asking for daily updates or highly detailed updates. We are very busy training dogs and want to use our time wisely. 
Updates are text/email on Monday's along with photos/videos. 

What should I pack for my dog?

Please pack lightly! Absolutely send their food, as well as any supplements or medication they are on. We are happy to accommodate that. Often some dogs destroy their personal belongings while in training or boarding. We typically ask that you refrain from sending blankets or beds unless necessary. All dogs have bedding or primo pads depending on the dog. 

How often will I receive updates?

We understand that you miss your pup. I send updates every Monday via Text or Email with photos, video links (if available) and an update on how your dog is doing. 

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